We accept returns/exchanges after 30 days from delivery for every order placed after the 1st of December. If the knife ordered wasn’t the right one, drop us an email on firstname.lastname@example.org and we’ll sort it out.
If you’re looking to receive your order in time for Christmas, please note our last shipping dates:
UK ORDERS – 21st of December
*All UK orders can also be collected from our workshop in Peckham.
INTERNATIONAL ORDERS – 13th of December
Please allow 2 working days to process and ship your order. Special editions can take up to 3-4 weeks to process.
We are currently offering a free shipping for all UK orders over £100. UK orders are shipped via Royal Mail and will require an adult signature on arrival. Collection option is also available just email us on email@example.com Please allow up to 2 working days to process the order, once the order is ready for collection you’ll receive ‘Order fulfilled’ email and can collect it from Arch 228, Blenheim Grove SE15 4QL, Monday to Friday between 9am-5pm.
We charge £10 per order for international shipping. We ship orders using Royal Mail International or FedEx/DHL courier services for larger orders. If you would like to request a special shipping courier please send us an email to: firstname.lastname@example.org. Once your order is shipped, we will send you a tracking number and link to track your package.
International orders can take up to 3-4 weeks to arrive, depending on the country and its customs procedures. This means that shipping may be delayed due to circumstances out of our control.
We don’t cover customs fees, duty taxes and import fees and these are the recipient’s responsibility. We can only guarantee the safety of the product in transit up to the point of the recipient’s country’s customs office. After that point we have no way to guarantee the clearance of the item through customs, or delivery via your local postal system. Duty fees might have to be paid before your order is released from customs.
Each knife is packaged with care, in a branded Blenheim Forge card box. The blade is protected with a card sheath and we include full care instructions for each blade.
Warranty & Returns
We will address any issues with workmanship or quality as long as the knife has been used in normal conditions and according to the care instructions supplied. The guarantee only applies if the product has not been used for purposes other than those for which they were intended, nor do we cover damage due to improper or unreasonable use. However we do understand that accidents happen and we will always do our best to get a knife back on the road if possible.
We accept returns and exchanges up to 14 days after delivery, please email info@blenheimforge to arrange. For a full refund goods must be returned unused, in the original packaging with proof of purchase within 14 days of delivery.
If you have received the goods as a gift, a refund is only given to the person who placed the order within 14 days of delivery. For a full refund or exchange goods must be returned unused. For any further questions or issues please do not hesitate to get in touch.
Knife Care & Sharpening
Do not place your knife in the dishwasher, wash by hand only & dry immediately.
Never place your knife loosely or unprotected in a drawer with other steel utensils, this can damage and chip the blade. We recommend wooden, magnetic knife rack or leather sheath for storage.
How quickly your knife becomes dull depends on how much you use it. To keep your knife at peak performance and to maximise its lifespan, it’s best to resharpen it using Japanese whetstones. We also recommend using a leather strop between sharpening sessions. Stropping is great for removing a burr after sharpening on whetstones and also for re-aligning a rolled edge. We are also offering free knife sharpening for any Blenheim Forge knife.
Regular maintenance using a 800 grit stone followed by a 3000-6000 grit polishing stone is our preferred method as it is not only fast, but should remove minimum material leaving a mirror like razor sharp edge. We recommend KING combination stones or the Shapton Pro series.
We don’t recommend using honing steels, pull through sharpeners or other domestic sharpeners on our knives, as they are far coarser than suitable whetstones, and don’t cleanly remove the fatigued metal from the blade, reducing the edge retention and overall sharpness of your knives. For a more in-depth introduction to sharpening join us on one of our Sharpening Classes.
It’s important to recognise whether the blade is rusting, or if it is starting to develop patina. It’s normal for the surface of carbon steel to change colour when cutting wet or acidic foods. Over time blades tend to take on brown or blue hues, but this is patina rather than rust, and if properly maintained will actually protect the blade from rusting. If rusting does occur it can be removed by lightly scrubbing with a scourer or fine wire wool. Treating the blade with a food safe oil (for example vegetable, olive or linseed oil) after washing will help protect it, a key thing to remember is to make sure there is absolutely no moisture left on the blade before oiling it. In time, and with use, the blade will develop a protective outer layer (patina) that helps prevent it from rusting.
It is normal for carbon steels to react to food, especially when cutting acidic ingredients such as red cabbage or onions. This is especially noticeable when the knife is new and has not had time to develop a protective patina. Regular wiping of the blade with kitchen towel during food prep is recommended as this limits the time for the blade to react, over time the steel will stabilise and become less reactive. Any staining on the blade can be removed with either a pan scourer and a small amount of bicarbonate of soda, or Bar Keeper’s Friend applied to a damp cloth.
CLASSIC & STAINLESS CLAD RANGE
The Classic Range knives have a Japanese Blue Paper Steel core with folded iron cladding. These knives are made from carbon steel, which provides a very fine edge that sharpens easily. It’s normal for the surface of carbon steel to change colour when cutting wet or acidic foods. Over time blades tend to take on brown or blue hues, but this is patina rather than rust, and if properly maintained will actually protect the blade from rusting. If rusting does occur, it can be removed by lightly scrubbing with a scourer or fine wire wool. Treating the blade with a food safe oil (for example vegetable, olive or linseed oil) after washing will help protect it, a key thing to remember is to make sure there is absolutely no moisture left on the blade before oiling it. In time, and with use, the blade will develop a protective outer layer (patina) that helps prevent it from rusting. The Classic range blades are all left with a beautifully textured forge finish, and the handles are made from English Walnut with a solid copper ferrule.
The Stainless Clad range blades have a Japanese Blue Paper Super Steel core with a stainless steel cladding and forged finish. These blades are hand forged with a similar high-performance Japanese steel to our Classic Range but are simpler to look after because they have a stainless cladding on the outside, making the majority of the blade resistant to corrosion. The grind is stepped and the edge has been thinned to a micro bevel for exceptional cutting performance. The Stainless Range handles are made of fumed oak with a solid brass ferrule. Both Classic and Stainless Clad Range blades are entirely hand forged and tempered to a high hardness resulting in an enhanced cutting ability with great edge retention. The thinness of our blades makes them unsuitable for cutting through brittle ingredients, bones or frozen food. We also recommend using a wooden or plastic cutting board to avoid blunting the edge of the blade.
BESPOKE ORDERS & SPECIAL EDITIONS
We currently do not offer bespoke orders, however our upcoming special editions may be in line with your request. Every first Tuesday of the month we release a limited number of special edition blades via our monthly newsletter. You can sign up to our newsletter here and if you’d like to know what we are currently working on, please check out our Instagram @blenheimforge